Our Gold Package is designed to assist you in transforming your business.
The reason some companies get higher prices for the same products sold by their competitors is due to the perceived value the extra attention and effort add to the transaction. Customers today expect a high level of service. Anything less, and they move on to another vendor. Lack of a high level of service contributes to customer churn and lower revenues.
6 Month Package Includes:
Weekly 60 minute 1 on 1 coaching calls
An accountability partner
Detailed action steps to improve customer service and retain more customers
(8 Steps to Customer Service Improvement Plan)
Guide to writing a Customer Service Policy
Training Material Bundle (in .pdf format):
10 Things NOT to say to angry customers
6 keys to Improving Your Team’s Customer Service Skills
3 Pillars of Customer Service Training
(8 Steps to Customer Service Improvement Plan)
Guide to writing a Customer Service Policy
Training Material Bundle (in .pdf format):
10 Things NOT to say to angry customers
6 keys to Improving Your Team’s Customer Service Skills
3 Pillars of Customer Service Training
Cost: $1,000/Month for 6 Months
or one payment of $5,000 (a savings of $1,000!)